Course reviews in Tutor LMS play a crucial role in the overall quality of your eLearning environment. By default, each learner is prompted to review a course upon completion, where they can rate it between 1 to 5 stars and leave a comment.
However, you can have control over which reviews are published through the course review management feature.
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Step 1: Login to Your Tutor LMS Dashboard
Begin by logging into your WordPress account and navigating to your Tutor LMS dashboard.
Step 2: Access the Course Settings
Head over to the settings section. Here’s how:
- On your WordPress dashboard, locate Tutor LMS Pro on the side menu.
- Hover over Tutor LMS Pro and click on Settings.
- Inside settings, click on Course.
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Step 3: Enable “Publish Course Review on Admin’s Approval”
- In the Course section, scroll down until you see the Publish Course Review on Admin’s Approval option.
- Enable this feature by clicking on the button beside it.
- Don’t forget to save the changes!
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Step 4: Managing Course Reviews
Now that you have activated the “Publish Course Review on Admin’s Approval” option, you can start managing your course reviews.
- Head over to your WordPress dashboard and locate Tutor LMS on the side menu.
- Hover over Tutor LMS and click on Reports.
From the menu, click on Reviews. This will take you to a screen where you can see all the course reviews left by customers.
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To enable the Reports addon, go to Tutor LMS Pro > Add-ons and toggle the button beside the Reports addon.
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Now, let’s look at the management options you have:
Publish or Unpublish Reviews
- To publish a review, click on the “Change Couse Review Status” button to the right and select the Publish button. This will make the review visible to the public.
- If you wish to hide a review from public view, simply click on the Unpublish button.
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Preview Reviews
- To see how a review would look like to learners, you can click on the Preview button.
- To do so, make sure to change the comment status to Published.
- Next, click on the kebab menu button located on the right side of the comment and select Preview.
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- You will then be redirected to the course homepage, where you can select Reviews to preview the comment.
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Delete Reviews
- If you wish to completely remove a review, you can do so by clicking on the Delete button. Remember, this action can’t be undone.
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That’s it! You’ve now learned to effectively manage your course reviews in Tutor LMS. Regularly review and manage your feedback to ensure a high-quality learning environment for your students.